Question 1

How long does a full roof replacement take?

Accepted Answer

Most residential replacements are completed in a single day. Larger or more complex roofs may take two days. We'll give you a realistic timeline in your estimate — and we stick to it.

Question 2

Do you work with insurance companies?

Accepted Answer

Yes — we've helped hundreds of homeowners navigate the insurance process. We document damage thoroughly, meet with adjusters, and make sure nothing gets missed in your claim.

Question 3

What's the difference between repair and replacement?

Accepted Answer

If damage is isolated to a small area and your roof is less than 15 years old, repair often makes sense. If there's widespread damage, granule loss, or your roof is nearing end-of-life, replacement is usually the smarter investment. We'll always give you an honest read.

Question 4

How much does a new roof cost in Madison?

Accepted Answer

Most Madison-area roofs run between $8,000 and $18,000 depending on size, pitch, and materials. We'll give you a firm quote — not a range — after your inspection. Financing options are also available.

Question 5

What warranty do i get?

Accepted Answer

You receive a lifetime workmanship warranty from Arrow Exterior plus the manufacturer's material warranty — which can be up to a lifetime on qualifying shingles when installed by a certified contractor like us.

Question 6

What experience do the craftsmen have regarding quality siding installation?

Accepted Answer

Our installers are skilled, reliable, and dedicated professionals with years of hands-on experience across vinyl, fiber cement, engineered wood, and steel siding. We invest in our team and treat them well — and that commitment is reflected in the craftsmanship of every finished project.

Question 7

How does Arrow Exterior approach a new siding project?

Accepted Answer

We start with a detailed consultation and on-site inspection, follow it with a clear written estimate, help you choose the right material and color, and then complete the work with a thorough final inspection and clean-up. Our goal is a stress-free, transparent process from start to finish.

Question 8

What type of siding expert is Arrow Exterior?

Accepted Answer

We're a full-service exterior contractor specializing in LP® SmartSide®, James Hardie fiber cement, vinyl, steel, and faux stone. Because we work with multiple top-rated manufacturers — instead of being locked into one — we can recommend the truly best fit for your home and budget.

Question 9

What should homeowners consider when choosing new house siding?

Accepted Answer

Consider climate durability, maintenance level, energy efficiency, color and texture options, warranty coverage, and total cost over the life of the siding. Our team walks you through all of these factors during your free consultation so you can make a confident decision.

Question 10

What is the return on investment for new door systems?

Accepted Answer

New entry doors typically return 60–75% of their cost in resale value, while patio and French doors can add even more thanks to the lifestyle and energy efficiency upgrades. Combined with lower heating and cooling bills, the long-term value is even higher.

Question 11

When should you consider replacing your windows?

Accepted Answer

Consider replacement if your windows are over 15 years old, show visible damage or warping, develop condensation between panes, leak air, or make it hard to keep your home comfortable. Rising energy bills are usually the clearest sign your windows are underperforming.

Question 12

What materials are used in the construction of windows & doors?

Accepted Answer

We install vinyl, wood, fiberglass, and aluminum-clad windows, plus steel, fiberglass, and solid wood doors. Each material has different strengths around durability, maintenance, and aesthetics — we'll walk you through the best fit for your home and budget during your consultation.

Question 13

How does Arrow Exterior ensure the quality and customization of their windows and doors?

Accepted Answer

Because we work with every leading U.S. manufacturer instead of being locked into one, we can match the perfect style, finish, and performance package to your home. Every install is measured precisely, sealed properly, and inspected against our workmanship standards before we call the job done.

Question 14

What factors should be considered when choosing materials for quality decking?

Accepted Answer

Climate, maintenance commitment, longevity, color/style preferences, and budget all matter. In Wisconsin's freeze-thaw climate, composite decking generally outperforms traditional wood — it resists moisture, fading, insects, and rot, and requires no staining or sealing. Wood is less expensive up front but needs power washing and staining every other year.

Question 15

What does the design phase of deck construction involve?

Accepted Answer

We start with an on-site visit to evaluate your property, sun exposure, views, and access. We discuss how you'll use the deck, then sketch a layout that balances shape, size, height, and features like railings, stairs, and built-ins. You'll see clear material samples and color options before anything is finalized.

Question 16

What additional customization options do Arrow Exterior offer for deck projects?

Accepted Answer

Multi-level designs, built-in seating, planter boxes, integrated lighting, pergolas, privacy screens, and a range of railing systems including aluminum, cable, and composite. We tailor every project to match your home's architecture and how you actually want to use the space.

Question 17

How do material choices influence the pricing of custom decking options?

Accepted Answer

Pressure-treated wood is the most affordable but has the highest long-term maintenance cost. Mid-tier composites offer great value with low maintenance. Premium capped composites and PVC boards cost more up front but deliver the longest lifespan, best appearance, and lowest lifetime cost. We'll quote a few options so you can choose the best fit.

Question 18

Does checking my rate affect my credit score?

Accepted Answer

No — checking your rate through Hearth uses a soft pull and won't impact your credit score.

Question 19

What loan amounts are available?

Accepted Answer

Loan amounts vary based on your credit profile and project scope. Hearth will show your available options after a soft credit check.

Question 20

Can I finance more than one service at once?

Accepted Answer

Yes — you can bundle roofing, siding, windows, and doors into a single project and financing request.

Question 21

How quickly can I start my project after being approved?

Accepted Answer

Once approved, we can typically schedule your project within our normal booking window — often within a week or two.

Common Questions

Questions We Hear All the Time

Roofing

Siding

Windows & Doors

Deck Installation

Financing

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